Frequently Asked Questions

7. Frequently Asked Questions (FAQ)

Q1: Can I return my order?
👉 Yes, within 14 days of delivery, if it meets the return conditions.

Q2: Who covers return shipping costs?
👉 Customers cover the cost unless the item is faulty or incorrect.

Q3: How long do refunds take?
👉 Usually 7–10 business days after approval.

Q4: Do you ship outside of Greece?
👉 Yes, we ship across the EU.

Q5: Do I get a tracking number?
👉 Yes, tracking is provided for all orders.